Privacy Statement

Scope

Your privacy is important to us. In this Privacy Policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, who has access to it, and how you can review it and correct any inaccuracies.

This Privacy Policy only applies to information collected online from the users of the STSI website. This Privacy Policy doesn't apply to any other STSI website and, unless expressly mentioned here, this Privacy Policy doesn't apply to information we may collect in any other way, including offline.

Our website may contain links to sites maintained by others. We aren't responsible for the privacy practices or the content of those sites, and we encourage you to use caution when visiting them. If you have any questions about the privacy practices associated with those sites, please review the privacy policy posted on each site.

How We Collect and Use Information

We collect information about our users in three ways: directly from the user, from our Web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don't share any of the information you provide with others, unless we say so in this Privacy Policy.

User-Supplied Information: When you register for our services, we require you to provide certain personal information, such as your name, address, phone number, and e-mail address. We enter this information into our customer data base, where it is used to service your account, to provide you with the products and services you request, and to inform you of products or services we think may interest you.

If you contact us for technical support or other customer support services, either by e-mail or by telephone, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for future reference and for quality control purposes.

Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:

• your unique Internet protocol address;
• the name of your unique Internet service provider;
• the kind of browser or computer you use;
• the number of links you click within the site;
• the date and time of your visit;
• the web page from which you arrived to our site;
• the pages you viewed on the site; and
• any searches that you conducted.

The information we collect in web server logs helps us administer the site and analyze its usage. We use it for quality control purposes, to assist you with any problems you may have, or when legally required.

Cookies: In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer's hard drive. We may use cookies to help remind us who you are, to deliver content and services based on your account information, and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won't have to re-enter them each time you visit.

The use of cookies is relatively standard and are used on most major websites. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don't accept cookies.

How We Protect Your Information

We have implemented commercially reasonable security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. We store the information about you in a data center with restricted access and constant monitoring and we use a variety of technical security measures to secure your data. For example, when you register for our services, we use Secure Sockets Layer (SSL) technology. In addition, we use sophisticated intrusion detection and virus protection software. However, we can't guarantee that unauthorized persons will always be unable to defeat our security measures.

Who Has Access to the Information?

The data you provide will be stored and processed in the United States. We never sell, rent, or lease mailing lists or other customer data to others, and we don't make your personal information available to any unaffiliated third parties except as follows:

• as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

We may use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate and they don't include any personally identifiable information about individual users. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

Privacy Policy Changes

If our information practices change in a significant way, we'll post the policy changes.